The answer should come from the system
The questions that consume an HR team — what is my balance, where is my request, can I have a salary certificate — all have an exact answer already sitting in the data. Self-service works when the employee can reach that answer without opening a ticket, from a phone, at any hour.
Employee self-service, and the AI behind it
Employee Self-Service
A simple and secure way for employees to manage everyday HR needs without depending on emails, spreadsheets or manual follow-ups — on the portal and on mobile, anytime, anywhere.
- Approve requests from mobile
- Receive real-time notifications
- View attendance and balances
- Access documents securely
- Stay connected with company news
- Submit leave and track status
- View payslips and tax forms
- Update profile and family details
- Raise HR service requests
Employees and managers get a mobile-first experience — self-service, approvals, notifications and secure access on the go.
What employees can do
Full self-service from a browser or the published mobile app, with the submission channel recorded so adoption is measurable
Leave requests in days, hours or minutes, with supporting documents attached and a live balance drawn from the ledger
Check in and out from the app with location capture, view the resolved working calendar, and request missed-punch corrections
An explainable leave ledger showing every accrual, bonus, deduction, carry-over and reversal with its date and its reason
Expense submission by category with the receipt attached to each line, at the moment the money is spent
Self-service HR letters — employment, salary and recommendation letters generated with the correct template, stamp and signatories
Targeted announcements delivered by company, department, team or individual, typed by purpose including safety and emergency
A dedicated AI agent scoped to self-service that resolves identity from the sign-in — it never asks an employee for their employee code
What changes for your people
What changes for the teams doing the work — and for the people reading the reports.
- The highest-volume HR queries — balances, payslips, letters — stop reaching the HR team
- Requests arrive complete and correctly typed, which measurably shortens approval cycles
- Shift, field and frontline staff get the same access as desk-based colleagues
- Every request carries a visible status and a named approver, which removes the chase
- Employee experience improves without adding headcount to HR
See XEE ESS on your own data.
A working session, not a slide deck — we run the product against a process you actually have and you judge it on that.