Retail
One rule set, every channel, every store
Price, promotion, stock and the customer record have to mean the same thing at the till, on the phone and online — including on the day the network drops. XEE POS and Dynamics 365 Commerce make that one system rather than four.
The toolkit
What a retailer actually runs on
What gets in the way
Key challenges
01
Promotions that behave one way in store and another way online
02
Store stock positions nobody trusts enough to sell against
03
A checkout that stops trading when the connection does
04
Customer history split across channels and never joined up
05
End-of-day cash reconciled by hand, store by store
What we deploy
XEETEK solutions
The Microsoft and XEE components we put in place for this sector, and the order we usually put them in.
- XEE POS for attended, mobile and self-checkout that keeps trading offline
- Dynamics 365 Commerce for pricing, promotions and omnichannel orders
- XEE WMS for stock accuracy across stores and the distribution centre
- Customer Insights for one customer record across every channel
- Power BI for basket, sell-through, shrink and sales per square metre
Keep exploring
More in Industries
We have probably seen your version of this.
A first call with a consultant who already knows the sector — so you spend it on your business, not on explaining the basics.